Page 1 of 1

My audio interface has got a jack stuck in the jack plug..

Posted: Thu Nov 19, 2009 5:16 pm
by last & least
I got an audio 2dj, just doing some tests on traktor mixing etc (Fuck off nowaysj :t: :wink: ) i got one out put going to the headphones and one to my speakers.... Everything was going ok untill i finished my session.

Now on my head phones i had a 1/4 inch adapter over the top of my 1/8... the 1/4 was something i found in a box somewhere.... and it broke inside the fucking interface when i pulled it out...

The interface has a really solid mechanism for locking in the jack and i can't fucking get it out, used like tooth picks, forks, i even went out side to get a fucking twig!!!

has anyone had a problem similar to this and got it out?? I got a practice sesh coming up now with my dubstep live band.... and well i don't want to fucking stop everything(my internal sound card on my lappy is fooked too)....

Yeah cheers in advance...

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Thu Nov 19, 2009 5:30 pm
by AnalGangstaHo
Would a strong magnet work?

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Thu Nov 19, 2009 6:07 pm
by last & least
gd idea, would it fuck up the inner working of the interface though?

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Thu Nov 19, 2009 6:24 pm
by vagrant
This same thing happened with a 1/4" cable and my old interface. Basically, you're going to have to open the thing up (send it back to NI if it is still under warranty, otherwise you WILL VOID your warranty). Once open there's probably at least a pair (most likely 3 sets) of metal clips that hold connectors in place. You're going to have pull each clip up with a screwdriver or something of the sort, individually and each time pushing the broken connector past/through the clip while holding the clip up. IT IS A BITCH OF A PROCESS. Be careful not to pull the clips too much, they will bend PERMANENTLY.

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Thu Nov 19, 2009 6:36 pm
by AnalGangstaHo
I'd get in touch with N.I. and see if they could sort it out for you.

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Tue Dec 01, 2009 10:35 pm
by last & least
Got in touch with NI.... What a bunch of stnuc they really are

Hello Will,

We apoligize for this very late reply : we are facing many customer inquiries
at the moment and our answers may be delayed. We are sorry for the
inconvenience and appreciate your understanding.

Hmm, sorry no idea. This has never occured until now...

Best regards
Liviu, Native Instruments Support Team

--
NATIVE INSTRUMENTS GmbH
Schlesische Strasse 28
D-10997 Berlin, Germany
http://www.native-instruments.com

***

Also check our extensive Knowledge Base for answers to common questions about
NATIVE INSTRUMENTS products:

http://www.native-instruments.com/knowledge/

***

KOMPLETE 6 - now with new KONTAKT, ABSYNTH and GUITAR RIG versions =>
http://www.native-instruments.com/komplete6.info

AUDIO 2 DJ - the world's smallest USB audio interface for DJs =>
http://www.native-instruments.com/audio2dj.info

->>>>>> NATIVE INSTRUMENTS - The Future of Sound <<<<<<-

Registergericht: Amtsgericht Charlottenburg
Registernummer: HRB 72458
UST.-ID.-Nr. DE 20 374 7747
Geschäftsführer: Daniel Haver (CEO), Mate Galic



Thanks Allot Liviu.... You tnuc

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Tue Dec 01, 2009 10:49 pm
by AnalGangstaHo
Hahaha, wank!

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Tue Dec 01, 2009 11:29 pm
by s i c k b o y
i had a similar thing with my monitors and an 1/8in input lead, the pin snapped off inside and i even unscrewed the back and took it to bits and i couldnt get it out... i just bought a 1/4in input lead and i use that now. Obviously it varies with different manufacturers and products as to whether you could get it out or not. maybe try takin it to bits and seeing if you can get it out, just remember how you do it so you can put it back together haha

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Wed Dec 02, 2009 10:09 am
by coinlaundry
i know where you come from. had it two times with my mixer. used a screw to get it out the first time, with a size that just fits inside the tube of your plug. turned it by hand with a just a little pressure, and then pulled back. it worked. but second time i had to open the whole mixer.

Re: My audio interface has got a jack stuck in the jack plug..

Posted: Wed Dec 02, 2009 10:24 am
by Brisance
open it, replace the socket, ???, profit.