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Not Received Text010

Posted: Sat Mar 26, 2011 1:20 am
by NR4
hi, this is my first post on this forum and i hate to start off negatively sorry!
I ordered Burial-Ego on the day it was released from rubadub and still haven't received it.

Has anyone who ordered from rubadub still not got theirs either?
Also, has anyone had any experience of not receiving their order? Cheers.

I'm worried about not being able to get my money back, but more worried that I'm never going to get the tune!

Thanks for your advice.

Re: Not Received Text010

Posted: Sat Mar 26, 2011 1:35 am
by mikey_g
email rubabdub. end of.

Re: Not Received Text010

Posted: Sat Mar 26, 2011 1:44 am
by NR4
Yeah I have. They said it was dispatched to the correct address the day after I ordered it.
Nightmare. Still haven't heard the tunes! (refuse to til i got the 12" :) )

Re: Not Received Text010

Posted: Sat Mar 26, 2011 2:17 am
by Sheff
that sounded abit hostile mikey lol
when was it released? which courier?

Re: Not Received Text010

Posted: Sat Mar 26, 2011 2:44 am
by NR4
sent on the 17th apparently.
no idea about courier sorry.

im going to phone em up on Monday to see whats the crack.
i was just basically asking if anyone else who ordered on rubadub was in the same boat.

Re: Not Received Text010

Posted: Sat Mar 26, 2011 2:59 am
by 64hz
na ordered with another site, got this message:
Dear Customer,

Thank you for your order for Burial & Four Tet / Thom Yorke ‘Ego / Mirror’.

Unfortunately, our delivery of stock from the supplier was incomplete and we have not received our full allocation of this item from them. As a result, your order has not yet processed as we do not currently have the stock available.

While we cannot guarantee that the supplier will be able to delivery additional stock, we are hopeful and will make every effort to source the remaining copies to enable us to fulfil your order. If further stock is available, we would expect this to be delivered to us next week.

If, however, you would prefer to cancel your order, then please reply with ‘Cancel order’ and your order number.

Please accept our sincere apologies for this delay with your order and disappointment or inconvenience caused.
BUUULLLLLSSSHHITTTt

Re: Not Received Text010

Posted: Sat Mar 26, 2011 5:05 am
by fractal
Y'all can just chat about this in the thread that already exists, no?