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Myspace Problem

Posted: Wed Oct 01, 2008 5:25 pm
by plastician
I've uploaded 2 tracks about 2 hours ago but they still aren't appearing on my player, although they're both fully processed?

Anyone else having this problem?

Posted: Wed Oct 01, 2008 5:26 pm
by Littlefoot
yes had this problem ever since the new player came in

sigh

Posted: Wed Oct 01, 2008 5:39 pm
by plastician
Will just have to wait and hope they turn up!

Posted: Wed Oct 01, 2008 6:07 pm
by dj watson
yeah i got the same problem Plastician.....

also do you have the same problem where you can not move the tracks that are already on your player up or down in the edit section...

player looks better but too many glitches!!!

Posted: Wed Oct 01, 2008 6:28 pm
by fused_forces
Yea same here, our new track took 3 days to appear lol.

Posted: Wed Oct 01, 2008 7:16 pm
by felis
seems pretty common, Jonny from HRM was saying he was having problems on sunday

Posted: Wed Oct 01, 2008 7:18 pm
by andreamia
the player has been weird ever since the flash "upgrade"

you may also want to read this, plastic:
http://news.bbc.co.uk/2/hi/entertainment/7643827.stm

if it ain't broke, don't fix it?

Posted: Wed Oct 01, 2008 7:45 pm
by pure
I dont know why they messed about with the player. Also how do people download tracks from your player when you allow it?

Posted: Wed Oct 01, 2008 7:49 pm
by Whistla
Tom did a new blog about it on his page 2day.
Update on Friday's issues:

1) We fixed the single song player issue. Everytime you have a 1 song playlist and add a second song, you'll be prompted whether you want to stay with the 1 song player or move to a playlist. The only place this is NOT true is when you add from within the 'my music' page. That will be changed soon so you have the option from there as well. Of course if you delete the 2nd song from within 'my music', you'll return to the 1 song player. Non-US users are still using only the 1 song player and there is no 'my music' section.

2) The bug with spaces in music search was fixed. Remember you can search from the top nav on every myspace page (the search box up above, just select the music dropdown), or you can go to the music main page, then click 'my music' and search from within 'my music' song manager. (This is available to US users only right now.) The latter is the best way to do a song search, because you can listen to and add songs immediately, without visiting a band's profiles.

3) Song counts are NOT fixed yet, but they will be. We have not lost any previous data and all plays are still being recorded. They are just not showing up yet. The restoration of old counts is taking longer than expected. Yes, we are even including the counts for your deleted songs, which means we will have your full total plays when it is all restored.

4) Players not showing up has been fixed. This was mostly due to people's profile layouts inadvertently covering the music players. This has been fixed as of last night.

5) Buy, Download and Lyric links are still not fixed yet. We are still working on populating all the data so that you can buy or download the appropriate song, and view lyrics for the songs that have them. Yes, you will still be able to download songs for free if the artist allows it. And yes, you'll still be able to view lyrics.

New issues not mentioned Friday:

6) Have you tried to add a song and you're told the feature is disabled? This is because you are trying to listen from within the US, but your culture setting is NOT set to USA. To correct this, click My Account, on the nav bar. Then click "Account" again and make sure your "Preferred Site & Language" is set to USA. Remember the country listed on your profile is NOT your culture setting. Your profile could say you live in Africa, but your culture setting could be set to something else. This should be fixed by tomorrow, however you should set your culture setting properly anyway, so you get the right features and content designed for US users.

7) Have you tried to add a song and the screen grays out and you don't see anything? Just scroll up. The window to accept the new feature & player is appearing off screen for some people (mostly IE6 and IE7). If you're on a musicians page where the player is down low and you click the button to add a song, you may need to scroll up to the top of the page the first time you add. This will be fixed by tomorrow.

8) Have you added a song or a playlist and it doesn't seem to be on your page? Click Music, then My Music, then click the "My Profile Playlist" link on the left. When looking at the profile playlist, make sure the box "Display on My Profile" is checked.

9) Autoplay not working? Do you want your song to start automatically on your profile? Make sure you have autoplay turned .. "My Account", then click "Miscelaneous" then make sure the "Auto-start my profile music player when visitors come to my profile" is checked.

10) Bands having trouble uploading & reordering songs. The upload bug seems to be a problem related to Firefox 3.0. Try using IE to upload your songs while we workout this bug. The reordering songs is temporarily disabled. This will be back soon!

Posted: Wed Oct 01, 2008 7:56 pm
by hd4000_link
yeah i had a problem with the new player too, last night i'd uploaded the track and it didn't show up on the player even though it was in my uploaded tracks list and it didn't say 'processing' by it anymore.

i went to sleep, logged on in the morning and it still wasn't online, so i thought maybe i had entered too many characters in the name of the song (it's a remix so i wanted to put the original artist, track title and 'hd4000 remix'). i shortened the name as much as i could, and strangely enough after a few refreshes and maybe another 10 minutes, logged out, logged back in, refreshed the page again and there the song was at the top.

and i can't change the order of the songs anymore either. hopefully they get that player sorted out soon...

http://www.myspace.com/hd4000link

Posted: Wed Oct 01, 2008 8:55 pm
by boy_arena
Lets face it this new player is shit.

Posted: Thu Oct 02, 2008 7:41 am
by plastician
Thanks for the help, attempting to re-up with IE now

Posted: Thu Oct 02, 2008 2:59 pm
by plastician
haha - worked for about 5 mins now when i re-up its not working

Posted: Thu Oct 02, 2008 3:10 pm
by jonnyrebel
:x we had problems, they went away the other day though. Our player fucked up and never played one tune, and we lost all the play count and everything. Think its only temporary though