L5D wrote:herro,
right so I'm borrowing a Behringer BCF2000 off a friend for a while cos it's not being used.
I plugged it all in, opened up Ableton as usual, went to midi preferences..........doesn't recognise any input devices.
Saw this post after signing up for my own, non-work purposes. I'd like to take a shot at helping with this question, but I think that a full disclosure is in order first.
My name is Jim Savery, and I am the Global Service Director for BEHRINGER. I'm not here to rail for BEHRINGER gear or anything, I promise! I am a musician and a home recording enthusiast, first and foremost. I completely understand and respect the fact that this is not a commercial space. That said, I might be able to help on this one.
We are only talking about class-compliant usb drivers for device recognition, and the BCR2000 and BCF2000 both enjoy native support under Windows VISTA. As long as the screen flashes "1.10" when you power up your BCF2000, you know you have the latest version of firmware. Nothing else is required in order to connect.
I suspect that the problem might be related to the mode your BCF2000 is in when you are first connecting/installing. If you try to configure the BCF2000 in an emulation mode, Vista (or any software) won't see it as a BCF2000.
Try these steps to see if it helps:
Make sure there is no external USB hub attached to the system. Then,
1. Turn the BCF2000 off.
2. While holding down the first button on the top left row of buttons, power up the BCF2000. This puts you in a non-emulation mode
3. While holding down the EDIT button, press STORE.
4. Turn the far encoder on the top left (labeled "TYPE") until it reads "U-1".
5. Press EXIT
Once Vista has stated that the device is ready to use, go into preferences in whatever software you are using and make sure the software "sees" the BCF2000. It will identify it as BCF2000 or USB AUDIO DEVICE. You might have to uninstall any previous drivers or "fixes" first, depending upon what has been changed in your previous troubleshooting efforts.
Now please refer to the EMULATION MODES GUIDE, and/or the ACCESSING EMULATION MODES, and choose the correct emulation mode for the software that you wish to use.
Then tell the software that you are using whatever the device is that you are emulating, eg. BHUI (Baby Hui) or Mackie Control.
I do hope this gets you up and running. If not, or in case you want to follow up and get more in-depth help from a REAL Tech Support Rep, you can reach our online support site at
http://www.behringer.com/EN/Support/Online-Support.aspx You can select one of four languages for your support needs. The system will supply automated FAQ responses, and you can escalate to a human tech.
Again, I do hope that my posting a response here is not offensive or inappropriate in any way.
Best Regards,
jazzman
(Jim Savery, Global Service Director, BEHRINGER)